Frequently Asked Questions
Common questions about commercial electricity and natural gas procurement, broker services, and working with Commercial Energy Advisors.
Commercial Energy FAQ
QWhat does Commercial Energy Advisors do?
Commercial Energy Advisors is a commercial energy brokerage brand operated by JakenEnergy. We help businesses in deregulated markets compare licensed electricity and natural gas suppliers, negotiate contract terms, coordinate enrollment, and manage renewals.
QWhich states do you serve?
We serve businesses across 18 deregulated markets: Connecticut, Delaware, Georgia, Illinois, Indiana, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, and Washington DC. Natural gas procurement is available in 15 of these markets; Maine, New Hampshire, and Rhode Island are electricity-only markets on this site.
QHow much can my business save?
Savings depend on your current rates, usage, contract terms, market timing, and supplier selection. The site describes typical savings in the 10-25% range for businesses that shop competitively in deregulated markets, but results vary by account.
QWhat pricing options are available?
Businesses can choose fixed-rate contracts for budget certainty, index pricing for market-based rates, or blended strategies that combine both approaches based on usage patterns and risk tolerance.
QHow long does it take to switch suppliers?
Switching typically takes 1-2 billing cycles (30-60 days) for each commodity. There is no interruption in delivery service because your local utility continues to deliver energy while the supplier provides the commodity.
QIs there a cost for broker services?
Initial consultations and procurement support are offered at no direct cost to businesses. Brokers are commonly compensated by the suppliers involved in the transaction.
QWhat types of businesses do you serve?
We work with commercial and industrial businesses including restaurants, manufacturers, healthcare facilities, hotels, retail locations, office buildings, schools, warehouses, nonprofits, and many other industry types listed on the site.
QWhat if we are already under contract?
We can review your current contract, identify the end date, and begin renewal procurement in advance. In some situations, early termination may be worth evaluating depending on market conditions and contract terms.
QHow do I get started?
Call 833-264-7776 Monday through Friday, 8:00 AM to 6:00 PM local time, request a quote online at rates.jakenenergy.com/commercial-energy-2/, or use the quote form on this website.
Still Have Questions?
Contact us for a free review of your current energy costs and contract options.